ACPM: Career Consultant - Veteran

Occupation:

Day 1: Introduction to Veteran Career Counseling

• Introduction to the course, expectations of participants.
• Career consulting as a profession: features of working with veterans.
• Consultant's work map: stages, techniques, prospects in Ukraine.
• Legal and ethical aspects of counseling veterans.
• The "Framework" technique for defining the boundaries of working with a client.
• Practice: analysis of veterans' military experience through the SWOT model.

Day 2: Veterans Career Development Strategies

• Types of careers (horizontal, vertical) and how to adapt them to veterans.
• The “Need or Want” technique for determining veterans’ motivation.
• Organizational structures: how to explain civilian hierarchy to veterans.
• The Cartesian Squares technique for making decisions about changing careers.
• Practice: decomposition of military experience into civilian skills.

Day 3: Tools for working with veterans

• Structure of a counseling session with veterans (GROW model).
• The “Successes – Lessons – Changes” technique for evaluating past experience.
• Question in counseling: how to treat a veteran's heart condition.
• Conclusion Practice: creating questions for veterans' needs.

Day 4: Veteran Customer Profile

• Diagnostics of veterans' values and motivations.
• STAR and PARLA techniques for systematizing military experience.
• Age and gender characteristics of veterans: how to get results at work.
• Practice: compiling a veteran profile taking into account his maturity.

Skills

• Understanding the specifics of career counseling for veterans.
• Assessment and transformation of military experience into civilian competencies.
• Using basic techniques (SWOT, GROW, STAR) to work with veterans.
• Formulating the right questions for needs and motivation.
• Building a client profile based on their unique experience.

Occupation:

Day 5: Profile of a consultant for working with veterans

• Ethics and principles of environmental interaction with veterans.
• Mercedes equipment to restore the consultant's resource status.
• DISC communication typology: how to adapt your style to veterans.
• Practice: choosing a communication style for working with veterans.

Day 6: Group sessions and work planning

• Group mentoring sessions: creating a map of work with a veteran.
• Selection of equipment according to the veteran's style.
• Practice: drawing up a veteran counseling plan.

Day 7: Emotional Intelligence in Working with Veterans

• Assessment of the emotional state of veterans (Emotion Map technique).
• Working with trauma and barriers: the "Flexibility of Thinking" technique.
• Practice: Modeling work with a veteran with PTSD.

Day 8: Veterans Competency Development

• Competency assessment: soft and hard skills of veterans.
• CREDO model for creating competency development maps.
• Practice: analysis of veterans' competencies and their adaptation to the vacancy.

Skills

• Adapting communication style to the feelings and psychological characteristics of veterans.
• Working with the emotional state of veterans and managing their own resources.
• Planning individual and group work with veterans.
• Assessment and development of veterans' competencies for civilian positions.
• Using advanced techniques (DISC, CREDO) for counseling.

Occupation:

Day 9: Career Goals and the Job Market for Veterans

• Diagnostics of veterans' career goals (career cube model).
• Labor market analysis: where veterans can be competitive.
• Practice: developing a job search strategy for a veteran.

Day 10: Summary and Negotiations

• Creating a Veteran Resume: Emphasis on Military Experience.
• Cover letter and salary negotiations.
• The "4 Steps to Confidence" technique for preparing for an interview.
• Practice: resume writing workshop.

Day 11: Preparing for adaptation in the professional services market

• Group sessions: creating a consultant portfolio.
• Practice: modeling a veteran's adaptation to a new workplace.

Post-trainings

Post-training (1-2 weeks): Practical sessions

• Personal meetings with a mentor: working with real cases of veterans.
• Designing a consultant's portfolio.

Post-training (week 2): Group sessions

• Preparing veterans for adaptation in the workplace.
• Analysis of the career counselor's readiness to work according to the structure of consultations.

Post-training (3-5 weeks): Group + Individual sessions with a mentor

• Workplace support.
• Consultant case analysis.